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Quite simply, outsourcing is the "HOW" services are obtained.
The "WHAT" the services are is defined by statements of work or scopes of work
(SOWs). The HOW is exactly that..How does a company choose to acquire services.
Does an internal staff of permanent resources provide them? Are they provided
by a team of contracted resources managed by permanent staff? Or are the
services outsourced, thereby handing over responsibility and accountability for
the management and delivery of the services to a third party who then provides
the services at pre-determined prices and to predetermined performance levels.
There are several reasons why companies turn to outsourcing as a means of
obtaining services, some of which are: |
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. Cost Savings
. Allow the Company to Focus on "Core" Business
. Access to Additional Skills "On Demand"
. Access to "Best In Class" Developments |
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PREMIER has experience in tailoring outsourcing solutions to
meet customer's needs. These agreements vary from providing remote Level 2
support for a single production critical application to providing Level 2/3
support for an entire suite of production critical applications that monitor
and control an automotive assembly facility. The agreements are flexible as
PREMIER works with the customer to define their needs in the following areas: |
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. Support Level
. Support Window
. Response Time
. Service Level |
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In a competitive marketplace, organizations have several
alternatives to reduce costs and become lean. Outsourcing services is one of
those options. If you are a manufacturer and are considering outsourcing your
non-core services, consider contacting PREMIER. Whether its support of a single
plant floor system, several production systems or production maintenance
support of an entire manufacturing plant, PREMIER can work with you to tailor
an agreement that meets your needs. |
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